- How do I use my Ultimate Cloths®?
- What are the tips and care of the Ultimate Cloths®?
- Why should I rinse or wash my Ultimate Cloths® prior to first use?
- How often should I wash my Ultimate Cloths®?
- What surfaces will the Ultimate Cloth® clean?
- I am getting water spots what am I doing wrong?
- Why am I getting streaks on my windows?
- Why is the cloth not working on my stainless steel?
- Can I use the Ultimate Cloth® on my plasma TV screen or my LCD computer monitor?
- Your guarantee is for 5 years - general use - will the cloths really last that long?
- Why would I need more than 1 or 2 cloths?
- Why do you only offer a 30 day Money Back Guarantee?
- What is your return policy?
- Is your site secure?
How do I use my Ultimate Cloths®?
Simply wet them with water, wring out well, clean your surface then WALK AWAY! Ultimate Cloth®'s unique 'one-step' process cuts your cleaning time in half. No more messy chemicals. No more paper towels!
What are the tips & care for the Ultimate Cloths®?
USING THE CLOTH: Thoroughly rinse or wash your cloth prior to first use. Always use the cloth damp; simply wet it with water & wring it out well. For best results, use the cloth flat. Once wrung out, it saves time to fold the cloth in quarters, giving you 8 flat sides to work with before having to rinse or wash the cloth. The flat surface also allows the millions of little ‘fingers or scoops’ created by the fibers of the patented technology to more effectively pull in and trap grease, grime, and dirt.
CARING FOR THE CLOTH: Hand or machine wash the cloth using soap or detergent. Wash alone or with other lint-free items. If using bleach in your water to disinfect, be sure to rinse the cloth out completely before putting it away. Bleach will break down the fibers quicker so proper rinsing will extend the life of your cloth. NO FABRIC SOFTENERS and AIR DRY ONLY!
OUR GUARANTEE: A clean cloth will never streak, spot or scratch your surface! If you get water spots that do not disappear, it was not wrung out well enough. If you're getting streaks... it's time to rinse the cloth out with warm water or wash with dish soap or detergents, depending on what has been pulled into it. Be sure to rinse or wash any dirt or grit out of the cloth prior to cleaning delicate surfaces such as plasma TVs or computer screens.
WE CHALLENGE YOU: See for yourself how the cloth cleans all the surfaces of your home, business AND vehicle. It’s not just for glass, mirrors & windows....it’s also great for shower doors, porcelain, black appliances, ceramic or glass cook-tops, stainless steel, Corian, marble, granite, chrome, leather, hardwoods, paint and more! Above all, enjoy the time, money and frustration this cloth will save you.
QUESTIONS? Please visit us at www.mobieeco.com, e-mail us at lynda@mobieeco.com, or call 832-277-4744. We are dedicated to you being in love with the cloth - just as our current customers are - Money back guaranteed! BE SURE TO TELL YOUR FRIENDS & FAMILY ABOUT IT. It’s just too good not to share!
Why should I rinse or wash my cloths prior to first use?
The cloth should be rinsed or washed prior to first use due to the manufacturing process. There may be residue or loose fibers that may have clung to the cloth that need washed or rinsed out. Washing or rinsing the cloth prior to first use will ensure a clean, lint, dust, spot and streak free surface with every use.
How often should I wash my cloths?
This depends entirely on the surfaces you are cleaning. For example if you are cleaning indoor windows the cloth will only need rinsed with a little dish soap and put right back to work. If you have just cleaned a greasy stovetop the cloth is probably ready to be cleaned in the dishwasher or washing machine. The best way to tell when it is time to wash your cloths is if the surfaces you are cleaning are not left completely streak free.
What surfaces will the Ultimate Cloths® clean?
The Ultimate Cloths® excel on any hard surface such as glass, chrome, stainless steel, ceramic tile, Corian®, granite, LEXAN, marble & more! Put them to work in your Kitchen, Bathroom, Windows, Mirrors, Framed Artwork, Crystal, Appliances, Shower Doors, Countertops, Cars, Motorcycles, Boats, RVs and more.
You will also find them to be useful at cleaning many 'soft' surfaces such as leather and vinyl. It's a crazy thing, but many of us use them for washing the body... a great exfoliant and it removes eye makeup better than most eye makeup removers!
The bottom line is that the more you use them - the more uses you find for them!
I am getting water spots; what am I doing wrong?
Water spots are caused by too much moisture in your cloth. When using the cloth, be sure to wring it out WELL. The cloth should feel lightly damp. Water spots simply mean you did not wring it tight enough.
Why am I getting streaks on my windows?
If you are getting streaks 'straight out of the package', there can be debris left on your cloths from the manufacturing process. Otherwise you may have grease or dirt in the cloth from previous cleaning you have done which can hinder the 'streak free clean'. Please wash them with whites in detergent - make sure they are rinsed properly and resume use. For normal use, wet with water - wring out WELL & wipe any surface. Don't over-dampen.
Remember: a CLEAN cloth will never streak or spot so if you are getting streaks after using your cloth for awhile, it's probably ready for a good 'rinsing' or washing with detergent.
Why is the cloth not working on my stainless steel?
Everyone loves the Stainless Steel appliances in the showroom and then you get them home and they are impossible to keep clean. When you purchase the Stainless appliances they also sell you the Stainless Steel cleaners. These cleaners contain silicone which coats the surface. That is why you can see each fingerprint because the silicone is being smeared on the surface. This is another reason you cannot spot clean Stainless Steel either.
Get your cloth lightly damp and start removing the cleaner; you will have to repeat this process several times depending on how much cleaner is coating the surface. You will have to rinse your cloth really well between wiping down the surface. You may even want to have a couple cloths on hand because the silicone really gets in the fibers of the cloth and coats them quickly. Once you have removed all the silicone cleaner throw it out the window and from now on just use the cloth to keep your Stainless Steel appliances looking like they did in the showroom.
It may be a lot of work to remove the Stainless cleaner from your appliances but once you do you will be very happy with the results and how easy it is to keep them clean with the cloth.
Can I use the Ultimate Cloth® on my plasma TV screen or my LCD computer monitor?
ABSOLUTELY! Many of the 'new' surfaces in our home are extremely sensitive to chemicals that will 'mar’ or ‘blur' the surface. As there are no chemicals in the cloth and the cloth is guaranteed not to scratch these surfaces, it is safe for any home/business cleaning. PLEASE NOTE: Dirt will scratch, but the cloth will not. Make sure your cloth is clean & free of dirt or grit from any other cleaning you may have done.
Your guarantee is for 5 years - general use. Will the cloths really last that long?
First, we want to address the term 'general use'. This guarantee is for home use and not 'professional use' of the Ultimate Cloth® product line.
The lifespan of the cloth is a practical issue. We always use the analogy that if someone were to wear jeans everyday and only had one pair - AND washed them every other day - then that pair of jeans would not last as long as they would if the person had 3 - 4 pairs and washed them every couple of weeks.
It's the same with the cloth. The life and effectiveness of the cloth will be effected by excessive daily use, # of washings, soaking in bleach, drying in the dryer or caustic chemicals.
Why would I need more than 1 or 2 cloths?
There are three major reasons to have more cloths...
- The Ultimate Cloths® are NOT just for glass, mirrors and windows. We have found buyers of only 1 or 2 cloths get very protective of them for these surfaces. BUT when you have more, there is a freedom to use them on all the other surfaces in your home or business. You will be equally impressed on all the other surfaces.
- As a society, we have become accustomed to having things handy. Our customers love having several cloths available in the bathroom; some for the kitchen; a few for the garage... get the picture? ALSO...
- Our customers are so amazed with the performance of the cloths, they love to give them as 'gifts' to their friends and family. And we love to give package discounts to you, making it easy to use them everywhere AND share them with those you love.
Why do you offer only a 30 day Money Back Guarantee?
We want you to put the cloth 'to use' and not 'to the side'! Once you use the Ultimate Cloth® products, we know you'll fall in love with them just as our other customers have. If you don't, we would like a phone call from you so we can determine why you are not getting optimum results. Most of the time, it's something very simple that can save you a lot of frustration. We are happy to refund your money if you are not completely satisfied, but would rather you get the benefit you were seeking when you purchased the cloth.
What is your return policy?
We want you to be as 'in love' with the Ultimate Cloth® as we are. If you're not... there's a reason! We want to work with you so they can save you the time & money like they do for all our customers. However, if you are not completely satisfied, please call us at 832-277-4744. When you call, we will give you an RMA (Return Merchandise Authorization) number which you must have to return the product to us. Orders less than $100 may be returned or exchanged within 30 days of original purchase. Orders $100 and over may be returned or exchanged within 14 days of original purchase. If the above conditions are not met, Mobie Eco, reserves the right either to refuse the return or to charge a restock fee of not less than 30% and reimbursement of shipping charges.
Is your Site Secure?
Absolutely! When you are in the online store, and “add to cart” you will be directed to PayPal which is a secure site. Mobie Eco does not take or store your credit card information. You will see a small blue padlock next to the PayPal logo at the bottom of your browser screen. This is a universal internet 'comfort' that ensures the site you are on is totally secure and cannot be viewed or access by others. However, if you are still uncomfortable ordering over the internet, please feel free to order over the phone at (832) 277- 4744 and you can then mail in your check or money order.
